Customer Development Manager - South Delhi

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.comJob Function: MedTech SalesJob Sub Function: Clinical Sales – Surgeons (Commission)Job Category:ProfessionalAll Job Posting Locations:Gurgaon, Haryana, IndiaJob Description:JOB DESCRIPTIONCUSTOMER DEVELOPMENT MANAGER - JJVC India (ACUVUE Contact Lenses)PG24 (Eligible for sales incentive)Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 of our employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.Johnson & Johnson’s Vision is committed to improve and restore sight for patients worldwide. Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world leading ACUVUE® Brand Contact Lenses. Consumer eye health is our topmost priorities and we serve more than 60 million patients a day across 103 countries with its eye health portfolio. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. We’re Proud to be an equal opportunity employer.Job Description:Customer Development Manager for Johnson & Johnson Vision Care IndiaJob Summary:This position will be responsible for managing Independent Outlets and Eye Hospitals / Opthalmic Clinics (Institutions) within a defined geography. The CDM’s responsibility is to develop the territory and ensure sales growth for ACUVUE contact lenses in a compliant and sustainable manner. This role will report to the Area Sales Manager. This role will be eligible for sales incentives.Key Responsibilities:Responsible to shape and grow ACUVUE business in the territoryServe as the single point of contact for IOs and Institutes in the territoryDrive growth of ACUVUE sales in the territory byEnsuring timely communication of BPAs, trade schemes, offers and working with the accounts to achieve the sameEnsuring optimal coverage of territory (all stores once a month and key stores twice a month atleast) and driving required minimum sales at each storeIdentifying new IOs equipped with fitting contact lensesExecution of programs such as trial generation activations in the key IOsDriving NPIs adoption and implementation of marketing strategiesWorking with marketing team and distributors to ensure availability of trial lenses and visual merchandising at key storesCollaborating with distributors to ensure smooth service to retailersDevelop territory to drive penetration of contact lensesBuilding and maintaining relations with key stakeholders (retailers, optoms and stakeholders at Institutes) and driving the value of CLs in overall store growthRegular product messaging and product refreshers with ECPs.Collaborating with PD team to drive training programsCan include managing outsourced team to drive coverage in certain territoriesAdherence to J&J compliance and policiesundefinedEducation: Bachelor’s Degree in any discipline. Degree in Optometry is an added advantageExperience And Skills:A minimum of 2-3 years of proven track record in Consumable sales in healthcare industry. Exposure to CRM/ Relationship marketing will be an added advantage. Experience in Optical industry, Retail, FMCG or is desired. Experience in optical industry will be an added advantage.Are you ready to impact the world?Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Required Skills: Preferred Skills:Account Management, Business Behavior, Collaborating, Cultural Competence, Customer Analytics, Customer Centricity, Execution Focus, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Medical Technology, Sales, Sales Support, Solutions Selling, Sustainable Procurement, Vendor Selection