Customer Relationship Management Assistant

Customer Relationship AssistantLocation: Dubai, UAEEmployment Type: Full-TimeExperience Required: Minimum 2 years Nationality: OpenLanguages: Arabic its a must Industry: Real Estate/ Dubai Job Responsibilities: Communicate with clients on a daily basis (approximately 30 calls per day) to build and maintain positive relationships.Manage client portfolios, ensuring satisfaction and retention.Follow up with clients to encourage them to list their units for investment, management, or leasing purposes.Handle client inquiries, complaints, and feedback professionallyMaintain and update client databases and records.Prepare regular reports on client interactions and feedback.Perform any additional duties as assigned by management based on company needs.Minimum of 3 years of experience in the same or related field. Key SkillsCRM Strategy & ExecutionCustomer Journey OptimizationPost-Sales Payment Collections & Follow-upEscalations & Client RetentionTeam LeadershipData Analysis & CRM ReportingReal Estate Market Knowledge (Dubai)How to ApplyIf you meet the above qualifications and are ready to join a dynamic and growing organization, please send your updated CV to: jobs@ameralghurair.com Or via Link in