Director, Digital Transformation

Job DescriptionWhat is the opportunity?You will lead strategic digital transformation initiatives and guide execution as part of RBC Capital Markets' Lending Services division. This senior leadership role requires deep expertise in lending operations, systems integration, and the ability to translate complex business requirements into actionable digital transformation roadmaps that drive operational excellence and client value.The Business and Client Services (BCS) group is the functional core of RBC Capital Markets’ trading and lending activities. We provide our business partners greater efficiency, scalability and control within their operational processing, helping to ensure the firm’s continued growth and success. Within BCS, the Lending Services division encompasses corporate lending operations, syndicated lending operations, agency administration, and loan trading operations. As Director of Lending Services Digital Transformation, you will shape the future of our lending technology ecosystem, driving efficiency, scalability, and innovation across our lending platforms.The Digital Transformation teams shape and advance the BCS transformation roadmap through a holistic lens of people, processes, data and technologies. Through a variety of tools and methodologies, our team strives to clearly articulate a vision for the future of our businesses, and drive towards it, in collaboration with our business and IT partners.As a Director of Lending Services Digital Transformation, a typical day might include the following:Developing comprehensive digital transformation strategies for corporate and syndicated lending operationsCreating multi-year technology roadmaps aligned with business objectives and regulatory requirementsLeading cross-functional initiatives across Lending Services, other BCS projects and business/regulatory driven programsArchitecting end-to-end solutions that enhance operational workflows and client experiencesEvaluating emerging fintech solutions and their applicability to lending operationsLeading comprehensive analysis and redesign of lending processes to identify automation opportunitiesImplementing digital solutions to streamline loan lifecycle managementPresenting strategic initiatives and business cases to senior management and executive stakeholdersManaging relationships with technology vendors and service providers for Lending Services, Global Credit and BCSOverseeing multiple concurrent transformation initiatives with enterprise-wide impact in the role of lead Product OwnerProviding thought leadership on leading technology trends and competitive landscape analysisIdentifying opportunities for innovation in corporate lending and loan trading operationsDriving adoption of industry best practices in lending operations digitizationWho We're Looking ForYou have a bachelor's degree and at least 8 years of experience in financial services with significant lending operations exposure, strategy consulting, or financial technologyYou have deep expertise in lending operations including corporate lending, syndicated lending, agency administration, or loan trading operationsDemonstrated experience with core lending systems such as ACBS, Versana, LoanIQ, Clearpar, and/or Admin Detail FlowUnderstanding of lending lifecycle workflows and system integrationsExperience with lending data management and regulatory reporting systemsYou have successfully led enterprise-scale digital transformation initiatives in financial services (preferably capital markets), with demonstrated ability to deliver complex, multi-stakeholder programsYou possess senior-level strategic thinking capabilities with enterprise vision and the ability to translate business strategy into technology roadmapsYou have proven experience managing senior executive relationships and presenting to C-level stakeholdersYou demonstrate exceptional program management skills with track record of delivering large-scale technology implementations on time and within budgetYou are an inspiring leader capable of driving organizational change and building consensus across diverse stakeholder groupsYou have experience with Agile methodologies, and modern software development lifecycle managementYou possess strong analytical and problem-solving skills with ability to synthesize complex information into actionable insightsNice to have>5 years of experience in commercial/corporate credit or bankingAdvanced degree (MBA, Master's) in business, finance or technologyExtensive background in fintech and vendor managementExperience with data analytics and machine learning applications in lending operationsConsulting experience with corporate lending technology implementationsWhat’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance optionsJob SkillsAdaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:CAPITAL MARKETSJob Type:RegularPay Type:SalariedPosted Date:2025-11-27Application Deadline:2025-12-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com