Dutch Speaking Customer Service for Automotive Company in Athens, Greece

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for an esteemed Automotive Company based in Athens, Greece. This is a fantastic opportunity for individuals who are passionate about the automotive industry and enjoy helping customers. In this role, you will engage with clients in Dutch, assisting them with inquiries related to automotive products and services while ensuring a top-notch customer experience.Key ResponsibilitiesProvide exceptional customer support to clients via phone, email, and live chat in DutchAssist customers with inquiries regarding vehicle specifications, service options, and warranty informationHelp customers navigate their accounts, process orders, and resolve issues efficientlyDocument all customer interactions accurately in the CRM system for proper tracking and follow-upCollaborate with technical staff to address customer concerns related to automotive servicesStay informed about product updates, promotions, and industry trends to enhance customer engagementRequirementsFluency in Dutch (both written and spoken) is required; knowledge of English and Greek is a plusPrevious experience in customer service, preferably within the automotive industryStrong communication and interpersonal skills, with a commitment to customer satisfactionExcellent problem-solving abilities and the capacity to work effectively under pressureAbility to multitask and manage multiple inquiries while maintaining attention to detailFamiliarity with CRM software and general office applicationsWillingness to work flexible hours, including evenings and weekends if necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..