Dutch Speaking Customer Service for Tech Company in Athens, Greece

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for a leading Tech Company located in Athens, Greece. This is an exhilarating opportunity for individuals who are tech-savvy and enjoy engaging with customers. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing solutions related to a range of technological products and services.Key ResponsibilitiesHandle customer inquiries related to tech products, software solutions, and technical support via phone, email, and chat in DutchProvide clear and effective guidance on product features, troubleshooting, and user manualsResolve customer complaints and technical issues efficiently while ensuring a high level of customer satisfactionDocument all customer interactions and feedback accurately in the CRM systemWork closely with product development and technical teams to relay customer insights and improve service deliveryStay updated on the latest technology trends and product updates to provide current information to customersRequirementsFluency in Dutch (both written and spoken) is essential; knowledge of English is advantageousPrevious experience in customer service, preferably within the technology sectorStrong communication and interpersonal skills with a customer-focused attitudeExcellent problem-solving abilities and a knack for technologyAbility to multitask and manage inquiries effectively in a fast-paced environmentProficient in using customer service software and general computer applicationsWillingness to work flexible hours, including evenings and weekends as neededBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..