Dutch Speaking Customer Service for Premium Appliance Manufacturer in Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Premium Appliance Manufacturer in Greece. This role is perfect for individuals who are passionate about high-quality appliances and delivering exceptional customer service. You will be the voice of the brand, assisting customers in Dutch and ensuring they have a delightful experience with our premium products.Key ResponsibilitiesManage customer inquiries regarding premium appliances, including product features, warranty issues, and troubleshooting, via phone, email, and chat in DutchProvide expert advice and assistance to customers, enhancing their understanding of product usage and maintenanceResolve customer complaints and technical problems efficiently, ensuring satisfactionDocument all customer interactions accurately in our CRM system for future referenceCollaborate with internal teams to improve service processes and address recurring issuesStay updated on new product launches, features, and industry trends to provide informed supportRequirementsFluency in Dutch (both written and spoken) is essential; proficiency in English is a plusExperience in customer service, preferably in the appliance or retail industryExcellent communication skills with a warm and engaging demeanorStrong problem-solving skills and a focus on customer satisfactionA genuine interest in high-quality appliances and technologyProficient in using customer service software and CRM toolsWillingness to work flexible hours, including weekends and holidays if neededBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..