Dutch Speaking Inbound advisory call & administration tasks Agent In Greece

Join Mercier Consultancy MD as a Dutch Speaking Inbound Advisory Call & Administration Tasks Agent in the stunning country of Greece! This role invites dynamic individuals with exceptional Dutch language skills to engage with customers, delivering top-tier advisory services while adeptly managing a range of administrative responsibilities. As part of our team, you will contribute to a remarkable customer journey by being their trusted advisor.Key ResponsibilitiesManage incoming advisory calls from Dutch-speaking clients, providing insightful and accurate information regarding our offeringsSupport customers throughout their queries and ensure all interactions are logged effectively within our CRM systemHandle pertinent administrative tasks tied to customer accounts, maintaining high standards of quality and accuracyCoordinate with the sales and customer service teams to provide a unified approach to client engagement and supportCreate and maintain reports summarizing customer interactions and feedback to drive improvementsStay updated on product knowledge and industry developments to offer relevant and professional adviceRequirementsFluency in Dutch (both written and spoken) is required; proficiency in English is a definite plusPrior experience in customer service, administration, or sales is advantageousStrong interpersonal and communication skills, with a flair for building relationshipsDetail-oriented with solid organizational skills to apply in a fast-paced environmentProficient in CRM systems and basic office software applicationsExhibit a proactive approach to problem-solving and a commitment to excellent customer serviceA collaborative team player who enjoys working within a diverse settingGenuine interest in embracing the Greek culture and lifestyleBenefitsCompetitive Monthly Fully Paid Relocation PackageMonthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..