Employee Benefits, Business Development Insurance Broker (Manager/Senior Manager)

EMPOWERING PEOPLE TO MAKE A DIFFERENCEAt Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers. The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success. This atmosphere attracts the brightest talent in the market. If that includes you, get in touch. Job role: Employee Benefits, Business Development Insurance Broker (Manager/Senior Manager)Department: Employee Benefits, Howden SingaporeReport to: Director, Employee Benefits, Howden SingaporeA LEADING GLOBAL INDEPENDENT BROKERHowden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide. YOUR ROLE AND RESPONSIBILITIES:Business Development:Sales/Securing of new businessIdentify new prospects, leads and pipelines (including networking)Propose the most suitable insurance solution to clientsOnboarding new clients including placementDevise and deliver employee communication planAssist in claims where required (during initial stage of onboarding the new client)Identify cross-selling opportunities with other divisionsEngage in marketing activitiesPromote good team spirit and co-operationRelationship Management: Build and maintain strong relationships with clients, understanding their evolving needs. Provide exceptional customer service and support to retain clients and build long-term partnerships.Needs Assessment and Analysis:Conduct thorough assessments to understand client’s specific needs and objectives.Analize the existing employee benefits programs and identify areas for improvement on renewal.Help clients manage and control the costs of their benefits.Provide strategies for cost containment.Market Research and Plan Design: Identify the insurance market to find best available plans and carriers.Design customised employee benefits plans that align with client’s goals and budget.Present multiple options and explaining the benefits and drawbacks of each. Negotiation: Negotiate with insurance carriers to secure the best rates and terms for the client. Leverage industry knowledge and relationships to obtain favorable terms for clients. Employee Communication and Education: Conduct in-person or online sessions to brief employees on their benefits. Provide on-going support to answer employee/HR questions and resolve issues/ Claims Management: Assist in claim escalations from HR or employeesAct as a liaison between employee and insurance carriers to resolve claims issues, if applicable OUR IDEAL CANDIDATE WILL BE:Excellent report writing skills Good team spiritResilient and able to meet deadlines Able to build relationship across all levelsMinimum 4 years of relevant experience in a similar capacityA recognized degree in any discipline and/or professional insurance qualificationsGood working knowledge of employee benefits productsGood communication and interpersonal skillsStrong verbal and written English (Effective bilingual in Mandarin will be bonus)YOUR BENEFITS AND SALARY:Commensurate with qualification and experienceWorking in a collaborative environment with excellent learning opportunitiesDATA PROTECTION NOTICE FOR JOB APPLICANTSThis Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”For more information, please refer to the link below.https://www.howdengroup.com/sg-en/Howden_SG_PDPA_Notice_for_Job_Application