EXECUTIVE N - APPLICATION TECHNOLOGIST

Location:Guwahati, AS, INAreas of Work: Sales & Marketing Job Id: 13964Job PurposeThe position is that of frontline technical personnel who would primarily be responsible for supporting the sale ofwaterproofing products in defined geography by providing products trainings and briefings for all stakeholders, ensuringquality during application process and handling complaints thereby, assisting in achieving overall business objectives.Job Responsibility Areas(Please detail out at least 8-10 responsibility areas) Key Performance IndicatorsBusiness objective:- Provide assistance to frontline sales workforce in Retail by means of creatingawareness on water proofing product features and selling points. Assist sales team in handling customer complaints, product warranty queriesrelated to assigned range of Products Product Training. Identify and train painting applicators as well as non-painting applicators likeMasons, Civil Contractors etc. on practical application of waterproofing productsat regular intervals. Maintain and update training records of trained applicators in the portal andmeasure the impact of the training through lead conversions Brief frontend sales team in Retail, Projects and Services on the range ofwaterproofing products and its technical specifications ContractorManagement. Identify set of key waterproofing contractors of the Region and prepare a planto engage the contractors by means product trainings and activations. Provide support on-site support to top waterproofing contractors to build theirconfidence on products usage on their sites. Adherence to product training plan for stakeholders. Product Technical assistance as per scope for sales support. Resolution of complaints as per defined timelines.QualificationsEssential B.Sc./ M.S.C Degree in Chemistry or Diploma in Civil Engineering or B.tech Civil. Minimum of 50% throughout education without any backlogsDesired1-3 years of experience in case of B.Sc. Chemistry / Diploma in Civil Engineering