Facilities Onboarding & Training Facilitator

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob OverviewAre you passionate about training and development in healthcare support services?Aneurin Bevan University Health Board is seeking a proactive and enthusiastic Facilities Onboarding & Training Facilitator to join our Business Support Service. This is a fantastic opportunity to play a key role in shaping the onboarding experience and training for Estates and Facilities staff across our sites. This post will be based at St Cadoc’s Hospital, Newport, however travel to other sites is essential. As a Facilities Onboarding & Training Facilitator, you will develop, coordinate and deliver induction training to Estates & Facilities staff and service-specific training for new and existing staff across the Facilities services. You’ll support the development of a training school of excellence, using a range of creative resources including presentations, standard operating procedures and videos. You’ll also be responsible for refresher training, compliance monitoring, and supporting staff trainers. This role requires excellent communication and organisational skills, along with the ability to work independently and flexibly to meet service needs. You will be required to travel between Aneurin Bevan University Health Board sites.Main duties of the job Develop, coordinate and deliver induction training for Estates & Facilities staff Develop, coordinate and deliver training for cleaning, catering, and Portering services.Support onboarding processes including system access, ID badges, and enrolment forms.Develop and maintain training materials and resources.Mentor staff and support trainers across the division.Monitor training compliance and report via ESR.Coordinate training venues, equipment, and external providers.Attend career fairs and promote Facilities roles.Support operational services during busy periodYou’ll play a key role in developing a training school of excellence, ensuring our teams have the skills and confidence to deliver exceptional services.Why Join Us? You’ll be part of a supportive team committed to improving patient care through high-quality facilities services. We offer opportunities for professional development and the chance to make a real impact.Working for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.Qualifications And KnowledgeEssential criteriaMaths & English GCSE A-C grade or equivalentKnowledge of procedures relating to cleaning and catering and training, acquired through formal training or experience to diploma level or equivalent demonstrable knowledge and experienceFood Allergen AwarenessFood Safety & Hygiene Level 2Knowledge and understanding of COSHH regulationsNVQ level 2 in Cleaning Services or equivalent experienceExtensive knowledge of cleaning services within an NHS OrganisationExtensive knowledge of catering services within an NHS OrganisationKnowledge of portering services within an NHS OrganisationECDL full passport or equivalent demonstrable IT skillsSubstantial experience of using Microsoft 365, including Outlook, Excel and WordDesirable criteriaLevel 3 Safe Manual Handling Accreditation or equivalent Manual Handling Coach Trainer Qualification or willingness to work towardsLevel 3 Award in education and training (RQF)IOSH Supervising safelyFood Safety & Hygiene Level 3 or willingness to work towardsExperienceEssential criteriaPrevious experience working in a Facilities role within the NHSExperience in inducting and training of staffKnowledge of procedures and protocols used in the cleaning, catering and porteringPrevious administrative experience preferably in an NHS organisationExperience of using TRAC & ESRSubstantial experience of using Microsoft 365, including Outlook, Excel and Word and PowerPointExperience of team working to achieve deadlines and objectives.Desirable criteriaCustomer service experienceTo be conversant with Food Safety Law and NHS Food & Hydration StandardsTo be conversant with the National Cleaning Standards in NHS WalesSkills and AttributesEssential criteriaAbility to work with both management and supervisory teams and make recommendations for service improvements and take these forwardWorking in multi-disciplinary environmentsProficient IT skillsAble to work under pressure and to deadlinesFlexible approach to workingCommitment to personal developmentAbility to motivate self and staffAbility to lead by exampleExcellent communication skills (written, verbal and electronically)Able to deal with staff sensitively and diplomaticAbility to prioritise own tasks and that of the teamSelf-motivatedHave a flexible approach to changes in workload/duties/prioritiesAbility to travel between sitesAble to work to a high standardAct in a polite & respectful mannerAware of security and confidentialityDesirable criteriaWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh