Field Service Business Coordinator

Do you want to make a difference in the world and contribute to a sustainable future?We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future.Come see the FLSmidth difference!Purpose of the RoleYour overall task is to coordinate the proposal work and order execution for Mining Professional Services in EMEA (Europe, Middle East and Africa). To ensure our customers’ satisfaction, you will be in daily contact with the customers, and our Field Service Engineers just as you liaise with Area Sales Managers and our other Service Units in the regions.DepartmentAdmin team in Field Service in EMEA regionYour ResponsibilitiesTranslate customer requirements into proposals, Order acknowledgments, and invoices.Handle service cases within the organization i.e.travel agencies, embassies, external specialists, etc.Build good relations with customers and colleagues externally as well as internallyHave a commercial mindset and be service orientedHave a planning overview, and keep the planning files up to dateKeep all information at hand and stored in an organized mannerYou have Commercial mindset and a structured work approachAs such, you are used to foreseeing and solving potential problems.You are proactive and have a structured approach to your tasks, enabling you to handle several cases at a time and often under time pressure.You are known for your ability to deliver on the targets in due time, and you thrive in a multicultural environment with many stakeholders where you can make good use of your communication skills.Moreover, you have a cross-cultural understanding and can communicate with people of different nationalities and professional backgrounds.Good English skills is a must. Other languages can be an advantage (German or French), but not a requirementGood skills with Office suite as well as experience working with an ERP (Oracle, Acpac, D365 etc.)What We OfferAs an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.Other Details; Closing practicalities- deadline for application etc.List details such as contact person etc. Please make sure to have application deadline as one of the details.FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers