French Customer Success Specialist

Your tasks will be:Managing client accounts and maintaining long-term customer relationshipsHandling contract management, including renewals, amendments, and compliance trackingOverseeing invoicing processes and ensuring accurate, timely billingUtilizing CRM systems (such as Salesforce) to track client interactions, performance, and service deliveryCoordinating with internal teams to ensure smooth account operations and issue resolutionIdentifying upselling or cross-selling opportunities based on client needs and performance dataPreparing and maintaining accurate account documentation and reportsWe provide for you:The training and onboarding period is also paid, during which you can not only expand your professional knowledge but also get to know your colleaguesCompetitive salary packageCafeteria allowance in addition to the base salary Team-building and leisure programsOpportunities for career advancementOpportunities to use and improve your language skillsModern office environmentParking available in the city center Access to shower facilities Free coffee and soft drinksCommuting supportWhat we will need from your side:Account management experience, which include contract handling and contract management in previous rolesLanguage skills: possesses a solid B2 level of English and French