Guest Services Executive (Admin) - Front Office - Jumeirah Al Naseem

Job DescriptionAbout Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.About Madinat JumeirahSet along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.About The JobAn exciting opportunity has arisen for a Guest Service Executive (Admin) to join Jumeirah Al Naseem. The main duties and responsibilities of this role include: Serve as the first point of contact for guests, colleagues, and vendors, ensuring smooth communication and coordination between departments Manage daily administrative tasks including appointment scheduling, document handling, travel arrangements, and responding to inquiries Maintain organized filing systems (both digital and physical) for guest records, reports, invoices, and other essential documents Monitor and manage office supplies, handle mail and courier procedures, and ensure timely distribution and replenishment Support the execution of departmental policies and procedures to enhance operational efficiency and service standards Uphold high standards of grooming, confidentiality, and professionalism in line with Jumeirah’s service excellence About YouThe ideal candidate for this position will have the following experience and qualifications: 1 to 2 years of experience in administration (preferably within the hospitality industry Higher Secondary School certificate or Country specific certification Expert in managing files and records, taking minutes, stenography, and transcription Proficient in English (Read/Write/Speak – Essential) About The BenefitsAt Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.Benefits Include Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual leave and flight from your home country Performance-based incentives tailored to your role Competitive tax-free salary paid in UAE Dirhams (AED)