Head of Product

About Us:We are a leading enterprise software company specializing in secure, scalable B2B applications for the Automotive aftermarket industry. With clients across the UK, North America, and the Middle East - from startups to global enterprises - we deliver solutions that drive real business value. As part of our commitment to innovation and data-driven decision-making, we are seeking an experienced Senior Business Analyst to join our growing team. The ideal candidate will play a pivotal role in shaping the future of our business by analyzing past, current, and projected trends to uncover insights and opportunities. About the Role
:We’re seeking a strategic and creative Head of Product to lead the our inhouse CRM platform — owning the product vision, strategy, and delivery across global markets.
You’ll work directly with the CEO, C-level executives, and department heads in the UK, turning business challenges into scalable, customer-focused solutions.
This is a senior leadership role for someone who thrives on negotiating priorities, facilitating executive alignment, and delivering results that drive business growth.
Key Responsibilities
:Strategic Product Ownership: Define and execute the product vision and roadmap aligned with business goals and OKRs.Customer & Market Insight: Understand the automotive repair / CRM domain, customer pain points, and emerging trends.C-Level Stakeholder Management: Collaborate with global executives and clients, acting as a trusted partner and skilled negotiator to balance business priorities and customer outcomes.Facilitation & Alignment: Lead executive workshops and product discussions, ensuring clarity, buy-in, and timely decisions.Cross-Functional Leadership: Bridge Product, Engineering, UX, and QA teams for efficient delivery and strong accountability.Product Process Excellence: Strengthen documentation, backlog refinement, and validation to reduce scope creep and improve delivery speed.User Experience Focus: Simplify workflows and elevate usability for administrative and operational users.Quality Ownership: Embed acceptance criteria and non-functional testing into early planning to improve reliability.Team Leadership: Mentor and grow a capable product and BA team, fostering a culture of ownership, curiosity, and continuous learning.
What You Bring:10+ years in Product Management and Business Analysis, with deep SaaS product development experience (mandatory).Proven success managing CRM or customer engagement platforms (desirable).Strong experience as a negotiator and facilitator with C-level stakeholders and global clients.Demonstrated leadership across distributed, cross-functional teams.Analytical, creative, and outcome-driven mindset.Flexibility to work UK hours and travel occasionally for stakeholder or client engagements.Think you’re the perfect fit? Click the link below to submit your application and take the first step toward joining our team. https://forms.gle/ij6bp332dHyBAydZA