IT System Administrator (m/f/d)

Full-Time Experienced Wiesbaden (m/f/d)At Yalwa, bringing people together is our mission. We strive to make the digital world a place where people build real-life connections. Working at Yalwa means being part of a friendly, passionate team of people from over twenty-five different countries. With the support of your colleagues, you’ll have the opportunity to challenge yourself, evolve, share your knowledge, hone your skills and work on ambitious projects.Are you a true IT all-rounder with a passion for hands-on solutions and experience with MacOS? If so, this position is perfect for you! You will play a central role in directly managing our IT systems, maintaining the office IT infrastructure, and resolving all technical issues on-site.Your tasks? Primary contact of all IT related issues in the office environmentEnsuring employee satisfaction through professional and friendly serviceOpenness to deepen knowledge in Linux production environments and motivation to grow in this areaParticipation in a shared, rotating on-call duty to support live production systemsResponsible for technical support and troubleshooting hardware, software, and network problemsManagement and maintenance of all macOS client systems, including centralized administration via SimpleMDMOversight of the entire office network infrastructure, including switches, routers, firewalls, VPNs, wireless access points, and cablingHands-on administration and maintenance of office IT infrastructure, including printers, phones, conference rooms, and screensManagement of user accounts and permissions across all IT systemsEfficient management of office services such as Jira, Confluence, and Google WorkspaceMonitoring and handling of tickets and IT requestsImplementation of IT policies and procedures to ensure security and efficiency in the office IT operationsPlanning and execution of IT security projects, including the development and implementation of security strategiesCreation and maintenance of support documentation, knowledge bases, and training materials to optimize IT processesCompleted vocational training or studies in an IT-related field3 years of relevant work experience aligned with the job descriptionHands-on experience in working with MacOSA general patient and service-oriented approachStrong ability to work independently and with a structured approachFamiliarity with Linux systems (a strong plus, especially for future growth into infrastructure roles)Proficiency in EnglishWhat do we offer?Pleasant working atmosphere in top modern officesHybrid work modelGreat team and fun at workA powerful employer with a success story of 15 yearsFurther training and qualification opportunitiesHealth promotion, massages, retirement plan, lunch, MacBook Pro and many moreReady to take your career to the next level?If you are looking for a company that cultivates talent and provides you with the room to grow and unfold, then Yalwa is just for you! Here you will work autonomously through demanding projects, consistently applying and strengthening your skills. Have we piqued your interest? Then send us your application today!