Junior IT Service Desk Analyst

Are you interested in starting a career in IT but need some help to get started? Dorset HealthCare University NHS Foundation Trust is hiring a full-time, permanent Junior IT Service Desk Analyst to join our dedicated and hardworking IT Service Desk team, working 37.5 hours per week.This entry-level position is designed for motivated individuals who are new to the IT industry and possess a basic understanding of IT. It’s ideal for enthusiastic, customer-focused candidates looking to develop their skills in a dynamic and fast-paced support environment. You will support approximately 8,000 users, deliver first-time fixes, and contribute to patient care, all while gaining valuable IT knowledge and experience with a wide range of systems and technologies.Comprehensive on-the-job training will be provided at our offices in Boscombe, Dorset, to help you build your skills.When applying, please ensure you include evidence demonstrating how you meet all the essential criteria of this role in the supporting information section of the online application.Please review the attached job description and person specification for the main duties and responsibilities of this role. When filling out your application, make sure your supporting statement addresses the criteria outlined in these documents by demonstrating how your experience and skills are relevant to this position.At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.For further details / informal visits contact: Name: Martin Ruddock Job title: IT Service Desk Team Leader Email address: martin.ruddock@nhs.net