Manager - Global Process Excellence

Key ResponsibilitiesGuide Project teams to utilize best practices from Organization Quality Management SystemPlays the role of quality partner and facilitate Project teams to arrive on best fit tailored project processProject manage the organizational transformational initiativesPerform Delivery Rigor Assessments and Internal AuditsConduct Training and Awareness sessions for engineering, delivery teams, and shared services teamsEvaluate existing processes across the organization to identify inefficiencies, bottlenecks, and areas for improvementPerform Organizational level metrics analysisProcess Optimizations with AI leverageManagement ReportingPerson SpecificationsBachelors Degree in respective field5 years+ of experience in Delivery or Process RoleExposure to ISO 27001, ISO 27701, ISO 22301 and CMMIKnowledge and exposure on Delivery Life Cycles (Agile/Scrum, Waterfall)Knowledge and exposure on Managed Services / Application Support Life Cycle (ITIL)AuditingTraining and FacilitationNegotiation