Job Description

Manager - Student Life DepartmentAmerican University of Ras Al Khaimah General information about the institutionThe American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style, undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunity employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.Job Purpose & ResponsibilitiesThe Manager of Student Life is responsible for creating and supporting a high-quality student life experience for all students at AURAK. The Manager of the Student Life Department creates, implements, and facilitates opportunities for co-curricular learning and student leadership development as well as promotes proactive retention activities and student engagement. The Manager of the Student Life Department functions as a student advocate by responding directly to student needs and issues affecting student well-being, promotes relationships with individual students and student groups, and serves as a liaison between students and staff/faculty.Minimum Qualifications and EducationMaster’s degree in education, student counseling, or any other relevant field with a Master's in Student Affairs or Higher Education preferred.Required Knowledge and SkillsExcellent student interaction skillsKnowledge of best practices in student affairs and experience with using research findings in student affairs to guide practices and planningExperience with social media postings, and ability to develop and implement social media marketing plans for events and activity planning and promotionExcellent communication skillsLeading and managing through example to motivate staff members to achieve service excellenceKnowledge of trends, issues, and accepted practices relevant to higher education, student affairs, student leadership development, and student well-beingProficiency in MS Word, PowerPoint, Excel, OutlookExcellent diplomacy and interpersonal skillsExcellent customer service skillsWork Experience3 or more years of experience in student activities planning or programming for students, preferably in North America, or in the UAE in a university following the North American model.Demonstrated ability to produce results while working in a fast-paced, results-oriented environment with minimal directionExperience with college student activities in leadership developmentExperience with managing business social media accountsDemonstrated experience with commonly used higher education softwareLanguage proficiency requiredEssential: EnglishDesirable: ArabicCompetenciesService Excellence-Professional Ethics and Integrity-Problem-solving-Time Management-Teamwork-Reporting lineAssociate Vice President for Student Affairs

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