National Operations Specialist

Article Student Living is looking for a National Operations Specialist (NOS) to join our team to provide on-site leadership and strategic direction across our portfolio of properties. The National Operations Specialist will be on-site at our properties in the event of a staff vacancy or additional training needs and will help accomplish the daily operations and sales, and marketing plans for the property. A background in Student Housing, property management, or marketing and leasing is imperative to the success of this position.Article Student Living provides the best experience for student residents living in our communities. We do this by putting people first—both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio.You will report to the Director, Training & Support.This is a travel-based role (about 75%) that offers flexibility to live anywhere in the U.S., as long as you reside within one hour of a major airport.ResponsibilitiesProvide on-site leadership and strategic direction in the event of staff vacancies, together with the Regional ManagerTrain and manage the site staff, including the Property Manager, Assistant Property Manager, Leasing & Marketing Manager, Maintenance Staff, and Community AssistantsMonitor and regulate Accounts Payables, Accounts Receivable, Leasing, and Marketing efforts, and overall property operationOrganize and accomplish successful resident move-out, property turn, and resident move-in in the event of a Property Manager vacancy while on-siteEvaluate the financial budget and remain within the allotted budgetEvaluate monthly income statements to determine accruals and reclassesConduct resident mediation and conflict resolution to provide a harmonious communityMonitor and advise on rate and leasing specials based on tour velocity and conversionYour BackgroundBachelor’s degree preferred or comparable experience in the student housing space4+ years’ experience as a Property Manager or equivalent roleKnowledge of the market competition, local businesses, and the universityExcellent planning to manage a teamCommunication with residents, team members, and senior managementYour StyleDriven individualTrue team player eager to help build the businessEagerness to provide the best resident experienceExcellent project managementExceptional customer service and resident relationsDesire to travel up to 75%Live within 1 hour of a major airportFull-time Associate BenefitsHealth (PPO or HSA), dental, and visionFlexible PTO 13 paid holidays401K – 100% match up to 5% Annual review and bonus program Paid parental leavePay On DemandArticle Student Living provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, or any other characteristic protected by applicable federal, state or local law.If you require reasonable accommodation to complete our application process, please contact our Human Resources team.