Mashreq

Personal Banker - Loan DST - DXB

Posted: 3 minutes ago

Job Description

- Achieve monthly sales targets in the financial year.- Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.- Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.- Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.- Handling objections with a view to getting the customer to buy or company to transfer payroll.- Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.- Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.- Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.- Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.DECISION MAKING AUTHORITY & RESPONSIBILITY- Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.- Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.- KNOWLEDGE, SKILLS AND EXPERIENCE- Sales profile that require confidence, persistence, personality and verbal written- Basic knowledge of products, service policies and processes of Retail Banking.- Any discipline with1 year sales experience

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