Polish Speaking Customer Service for Consumer Electronics Company in Greece

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prominent Consumer Electronics Company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer service. You will assist Polish-speaking customers with their inquiries related to a wide array of consumer electronics, ensuring they have a positive experience.Key ResponsibilitiesRespond to customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and live chat in PolishProvide assistance with product features, specifications, and usage instructionsHelp customers resolve issues related to their purchases, including warranty inquiries and service appointmentsDocument customer interactions accurately in the CRM systemWork closely with technical support and sales teams to ensure customer satisfactionStay informed about current products, industry trends, and promotions to deliver accurate informationRequirementsFluency in Polish (both written and spoken) is essential; knowledge of English is advantageousPrevious experience in customer service, particularly in the consumer electronics industry, is preferredStrong communication skills with a friendly and professional demeanorAbility to troubleshoot technical issues and provide effective solutionsExcellent problem-solving skills and a commitment to customer satisfactionFamiliarity with CRM systems and other customer service softwareWillingness to work flexible hours, including evenings and weekends if necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..