Polish Speaking Customer Service for Imaging and Electronics Company in Greece

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a leading Imaging and Electronics Company based in Greece. This position is ideal for individuals who are passionate about technology and dedicated to providing an exceptional customer experience. As a customer service representative, you will engage with clients in Polish, assisting them with their inquiries and supporting their needs related to imaging and electronic products.Key ResponsibilitiesManage customer inquiries regarding imaging and electronic products, including specifications, troubleshooting, and order status via phone, email, and live chat in PolishProvide detailed product information, including features, pricing, and promotionsAssist customers with technical support, product returns, and warranty claimsResolve customer complaints effectively and efficiently while ensuring a high level of satisfactionDocument all customer interactions accurately in the CRM systemCollaborate with technical teams to provide timely solutions and updates to customersStay informed about new products, technologies, and industry trends to enhance customer interactionsRequirementsFluency in Polish (both written and spoken) is essential; knowledge of English or Greek is a plusPrevious experience in customer service, preferably within the technology, imaging, or electronics sectorsStrong communication and interpersonal skills with a customer-oriented approachExcellent problem-solving skills and the ability to work in a fast-paced environmentProficiency in using customer service software and CRM applicationsAbility to handle multiple inquiries and prioritize tasks effectivelyWillingness to work flexible hours, including evenings and weekends as requiredBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..