Product Owner

As a Product Owner, you will play a pivotal role in driving the success of the Flex platform, a CRM system – a cloud web application that supports kitchen, bath, and interior space planning for both consumers and businesses. You’ll collaborate with cross-functional teams to translate high-level product strategy into clear, executable features. Your expertise will help ensure the successful delivery of UI-first, end-user-centric features with high quality, predictability, and customer delight.This role requires strong leadership in managing complex requirements and will be responsible for transforming the strategic product roadmap into clear, significant, high-quality specifications for software development. The Product Owner is also deeply involved in planning, prioritization, and assurance of a clean and well-groomed product feature backlog.We’re looking for candidates who have a passion for product, a sharp eye for detail, and the ability to drive outcomes across Agile teams. If you thrive on customer value, agile execution, and owning the product experience from ideation to delivery, we’d love to talk to you. ResponsibilitiesOwn and maintain the product backlog aligned to the Inspire roadmap, collaborating with Product Management to prioritize features based on impact and effortDefine clear user stories, acceptance criteria, and business rules to remove ambiguity and drive backlog refinement, eliminating last-minute surprises in grooming and planningPartner with Scrum Masters and Tech Leads to plan, groom, and deliver sprint goals effectively, ensuring smooth sprint ceremonies by maintaining backlog hygieneDrive Say/Do alignment with delivery teams and proactively manage sprint scope changesTrack and improve predictability using metrics like story completion rate, velocity, and rework ratioEnsure testability, functional completeness, and coverage before sprint exit, collaborating with QA and Automation teams for test case readiness and scenario coverageDrive UAT readiness with business stakeholders and support early feedback cyclesLiaise with developers, designers, QA, architects, and business stakeholders to align execution and improve team visibility into user flows and end-user expectationsCommunicate trade-offs, edge cases, and risk scenarios to improve decision-makingPartner with engineering teams to balance quality, scope, and delivery timelinesLead by example in structured thinking, scope clarity, and validation criteriaTrack and report delivery KPIs, identifying and addressing bottlenecks in deliveryDrive customer-first decisions and eliminate technical or functional ambiguityMentor junior Product Owners or Business Analysts as neededFoster a culture of continuous improvement and stakeholder alignment across teams RequirementsBachelor's degree in Computer Science, Engineering, or related fields10+ years of experience as a Product Owner, Business Analyst, or similar role in SaaS or enterprise softwareStrong understanding of Agile methodologies, preferably Scrum or SAFeExpertise in writing user stories, epics, and acceptance criteria for functional and non-functional requirementsHands-on experience with Agile tools like Azure DevOps/ BoardsExcellent communication skills, both verbal and written, to manage internal and external stakeholdersStrong analytical and problem-solving skills to break down complex featuresFamiliarity with web-based systems