Quality Supervisor

Location: Initially Santa Fe Springs, CA; relocating to Carson, CA (On-Site)Department: QualityReports To: Quality ManagerEmployment Type: Full-Time, ExemptAbout UsWoojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment.About The RoleThe Quality Supervisor ensures that all products, documentation, and services meet established quality standards through inspections, testing, and compliance checks. This role upholds WISA’s high-quality standards to maintain customer satisfaction and strengthen the company’s reputation.The Quality Supervisor oversees daily quality operations, leads a team of inspectors, and collaborates closely with cross-functional teams to ensure compliance with customer, company, and regulatory requirements.Key ResponsibilitiesLeadership & SupervisionLead and manage a team of quality and receiving inspectors, providing training, mentorship, and performance evaluationsAssign and oversee daily work assignments, ensuring quality staff collaborate effectively toward shared goalsServe as both a hands-on contributor and a team leaderMonitor employee performance, attendance, and discipline as neededQuality Control & AssuranceDevelop and implement quality control procedures to maintain production and regulatory standardsOversee inspection and testing of products to ensure compliance with specifications, including customer and internal hold pointsDocument inspection results, maintain quality metrics, and analyze data to identify trends and opportunities for improvementConduct regular audits of processes, production lines, and documentation for compliance with WISA standardsPrepare and present reports summarizing audit and inspection outcomes and highlight improvement areasCompliance & DocumentationEnsure adherence to industry regulations, customer specifications, and company standardsSupport internal and external audits (customer and ISO 9001)Prepare and complete FAI (First Article Inspection) packages and Car History BooksCoordinate MRB (Material Review Board) meetings and manage non-conformance processesPossess authority to stop production when quality or process standards are not metContinuous ImprovementAnalyze quality data to identify root causes and lead corrective and preventive actions (CAPA)Drive continuous improvement initiatives to enhance product quality and operational efficiencySupport training of quality staff on QMS systems, company procedures, and safety/ethics policiesTrack and monitor Quality KPIs and implement actions to improve resultsRequired QualificationsEducation:Bachelor’s degree in quality management, engineering, or a related fieldExperience:Minimum 5 years of experience in quality assurance or control, including supervisory experience in manufacturing (preferably rail, heavy equipment, or electrical systems)Certifications (Preferred):Six Sigma, ASQ Certified Quality Engineer (CQE), or ISO 9001 Lead Auditor certificationTechnical Skills:Proficiency in quality control software, data analysis tools, and Microsoft OfficeStrong understanding of ISO 9001 QMS principlesAbility to read blueprints, technical drawings, and product specificationsKnowledge of inspection tools and measurement methods (calipers, gauges, micrometers, etc.)Behavioral Competencies:Strong leadership and communication skillsHigh attention to detail and analytical abilityProven problem-solving skills and accountabilityReliable, ethical, and team orientedWork EnvironmentOn-site role within a manufacturing environment; may require walking the production floor regularlyPosition may involve coordination across shifts and facilities (Santa Fe Springs and Carson)Compensation & BenefitsSalary Range $70,000 – 100,000Health Insurance (Medical, Dental, Vision, STD, Critical Illness)Paid Time Off (Vacation, Sick, Bereavement), Paid HolidaysRetirement Plan (coming soon)Powered by JazzHRa35DacnBpW