Receptionist (8-month contract)

The RoleThe Receptionist represents Christie’s to clients and the general public. She/he will be the first point of contact for our company, providing exceptional customer service to clients, visitors, and employees at our 3/F Christie’s counter. This role involves managing the 3/F counter, handling administrative tasks and ensuring the smooth operation of daily activities.Specific duties & responsibilities will include but are not limited to Handle general client (internal and external) enquiries across all communication channels as outlined in Client Service Standards and according to departmental guidelines including, but not limited to, view/auction information, condition, report assistance, sale results, Christie’s.com, Christie’s LIVE, Online Auctions, and any bidding and account-related matters. Provide general information on Christie’s to the public, including information on forthcoming sales and auction house procedures. Assist in gathering and recording Client Comments and survey responses. Liaise with back-office staff on client visits to ensure comfortable meeting place is available upon their arrivals. Provide onsite support at Hong Kong Sales and other special events as requested.The Candidate Worked experience in client service preferred Ability to reflect the image and standards of Christie’s in all situations in accordance with Client Service Standards Ability to work with clients in person and remotely Ability to work well as a team and promote team effectiveness Ability to multi-task, prioritize, and follow up promptly Willingness to accept assignments with positive attitude Desire to learn and take on new challenges with positive attitude Excellent verbal and written communication skills Commitment to regular and punctual attendance Flexible working hours when required, including evening and weekend sale coverage Excellent general IT skills and ability to learn all Christie’s systems Fluency in Cantonese, Mandarin and EnglishSalary OfferedHKD 19,000 per month