Reliance Retail

Regional Business Manager Vision Express Hyderabad

Posted: Nov 3, 2025

Job Description

Role SummaryWe are seeking a dynamic and results-driven Regional Business Manager (RBM) to lead and drive sales growth across a defined cluster/region of our optical retail stores. The RBM will be responsible for ensuring the delivery of business objectives through strategic planning, team development, superior customer experience, and high-performance execution at the store level.Key ResponsibilitiesSales Leadership:Drive topline sales performance across assigned clusters by setting clear sales targets and monitoring achievement on a regular basis.Team Management:Lead, coach, and motivate Store Managers and front-line staff to achieve business goals. Foster a culture of ownership, accountability, and high performance.In-store Customer Experience:Champion world-class customer service standards through initiatives like Eye Camps, in-store visual merchandising, and experiential zones.Operational Excellence:Ensure smooth day-to-day store operations, adherence to SOPs, inventory control, and optimal manpower planning.Business Planning:Create and execute local area marketing plans to enhance footfall and brand visibility. Leverage market trends and customer feedback to improve store-level performance.Performance Review:Conduct regular performance reviews of stores and staff. Identify training needs and work with HR/training teams to bridge skill gaps.People Development:Build a strong talent pipeline through mentoring, recognition, and succession planning.Cross-functional Collaboration:Work closely with marketing, merchandising, supply chain, and HR teams to support regional growth initiatives.Reporting & Analysis:Analyze store-level performance data and provide actionable insights to management for continuous improvement.Key Requirements8 to10 years of experience in retail sales/operations management, preferably in optical, lifestyle, fashion sectors.Proven ability to drive sales through customer-centric initiatives and innovative campaigns like Eye Camps and promotional events.Strong leadership and people management skills with a track record of building high-performing teams.Excellent communication, analytical, and problem-solving abilities.Experience working in a fast-paced, multi-store retail environment.Ability to travel across assigned regions/clusters as needed.Why Join Us?Be a part of one of the fastest-growing optical retail brands in India, where you will have the opportunity to lead from the front, shape regional success stories, and make a real impact on customer lives by improving vision and confidence.

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