Job Description

I. About The Miracle AgencyThe Miracle Vietnam Co., Ltd is a Social Outreach–driven agency specializing in Influencer Marketing, Community Engagement, and Integrated Social Campaigns across Vietnam and Southeast Asia.We are on a mission to create meaningful connections between brands and communities through authentic storytelling and measurable impact.At The Miracle, we don’t just run influencer campaigns — we engineer Social Outreach solutions that transform awareness into advocacy and engagement into long-term value.II. Job Description – Social Outreach Executive1. Planning (40%)ROLES & RESPONSIBILITIES1. Project Management - 80%Client Servicing & Consultancy:Receive briefs, challenge and refine objectives.Host weekly WIP calls and bi-weekly KPI reviews.Proactively suggest upsell/cross-sell opportunities. (nice-to-have)Campaign Execution & QA:Review scripts, captions, visual mock-ups; ensure legal claims compliance.Route feedback with Content Creative to Influencers.Schedule go-live, monitor real-time posts, troubleshoot instantly.Performance Tracking & Reporting:Build dashboards for working deck: engagement, SOV, CPE/CPA.Benchmark each influencer’s output; recommend optimisations.Deliver post-campaign reports and case studies.Cross-functional Collaboration:Foster seamless collaboration between functional teams and other vendor agencies to deliver outstanding results as a cohesive unit.Synchronise timelines and messaging consistency across channels.2. Team Management - 20%Coach juniors on campaign QA, and reporting processes.Update and improve SOPs, templates, and best-practice playbooks.Work relations:Internal: Content Creative, Social Outreach, Sale AdminExternal: Clients, third parties, suppliers, KOL/KOC, Talent Representatives/agencies...Report to: Associate Account ManagerPromotion: Can be promoted to Associate Account ManagerBENEFITSCompetitive salary, 13th month salary12 days of annual leave & 5 days of sick leavePerformance appraisals and promotion every year Company trip, Year end party Occasion-based offerings: Birthday, wedding,…REQUIREMENTSEducation: Having Bachelor‘s degree in marketing & business is a plusKnowledgeSocial MediaHave knowledge about data analytics tool/software is a big plusSkillProject managementOrganizational skillsBe good at English skills are preferredMulti-taskingCommunication skillExperience in project management with flexibility to adapt to various project situationsExperience3+ years in Account / Influencer Marketing, preferably agency side.Solid grasp of major platforms (Facebook, Instagram, TikTok, YouTube).Hands-on with social-listening tools is a big plus.PersonalityWilling to learn and enjoy new challenges. High sense of responsibility, result-oriented.Be self-servicing and able to act on own initiative where necessary.Have ownership mindset - never say never attitude. CONTACTĐỗ Lộc - 0353.436.143Email: locdx@themiracle.vn

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