Tax Fraud Prevention Auditor 3

DEPT OF REVENUEFunding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.Tax Fraud Prevention Auditor 3Job Location:Address: 1600 W Monroe StPhoenix, AZ 85007Posting DetailsSalary: $50,600 per year / $24.32 per hourGrade: 21Closing Date: Until ClosedJob SummaryThe Tax Fraud Prevention Auditor provides subject matter expertise to the Income Tax Fraud Prevention program and team working in conjunction with audit teams to ensure program processes flow properly and all ADOR internal fraud processes are functioning. This position works within ADOR’s tax system performing maintenance on taxpayers’ accounts such as releasing fraud holds, working on tax returns, and/or working with taxpayer payments; and conducts highly-complex audits, that are medium to large in scale, of individual income tax audits.SupervisionThis position does not have direct reports.This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.Job DutiesSubject-Matter ExpertServes as a subject-matter expert (SME) in the functional role to include duties such as:Is the first point of escalation for those in the functional roles including researching, interpreting, and explaining findings, and provide solutions to questions and/or problems, thinking creatively and proactively regarding new issuesIs a peer mentor to those in functional roles Assists with on the job training of new auditors and ongoing training for audit staff Advises and trains for new policies and procedures, as required Reviews, assigns to other auditors, and approves fraud tickets Contributes toward positive team culture actively promoting teamwork and a service orientation.Tax Refund and Audit Reviews, Research & Analysis Conducts accurate and timely fraud prevention examinations fully documenting audits to support ADOR’s position, to include: Examining audits determining and recomputing tax liabilities, and/or conducted detailed reviews determining penalty abatement requests as indicated. Eliciting clarifying information, accepts evidence, evaluates testimony in a written decision, and prepares case files as indicated. Maintaining orderly audit files. Preparing work papers, audit reports, and weekly reports. Making adjustments to taxpayer accounts in the tax system. Cleaning up tax system data including those accounts flagged for potential fraud. Researches highly-complex issues and resolve taxpayer appeals timely, fairly, accurately and consistently. Explains audit adjustments and conclusions to taxpayers and their representatives. Discusses audit adjustments and positions with taxpayers and/or representatives. Reviews work of other auditors.Educates taxpayers in tax law, rules and regulations and ensures taxpayer compliance through the audit process.Program Coordination Supports the Tax Fraud Prevention program to ensure operational effectiveness of all ADOR internal fraud systems and processes to include: Supporting the refund research line Resolving ticket requests Retrieving employer affidavits Attends and represents ADOR at informal and formal hearings as assigned.Agency/Department Compliance & Continuous Improvement Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self- directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.- Actively contributes to team and individual effectiveness through the following: - Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated Completes all required training in a timely manner. Participates in assigned work teams as appropriate. May complete periodic metrics, projects, huddle boards and reports as requested. Prepares for and actively participates in 1:1 coaching with supervisor Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.Miscellaneous May perform and support other audit functions, including research, examination, ticket/email resolution, escalation, and tax system maintenance for accounts flagged for potential fraud Other duties as assignedKnowledge, Skills & Abilities (KSAs)Education & Experience Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment Minimum two (2) years’ related experience as an Auditor, or equivalent experienceLicenses & CertificationsNone requiredKnowledge/UnderstandingKnowledge of individual income, and withholding tax policy and proceduresKnowledge of Arizona tax statutesKnowledge of generally accepted accounting principles (GAAP)Knowledge of generally accepted accounting standards (GAAS)SkillsExcellent communications skills, to include verbal, written, and active listeningExcellent interpersonal skills and demeanorEffective organization and time management skills with the ability to make measurable progress on multiple prioritiesProficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and DriveHigh-level proficiency in the department's tax system and feeder systemsAbilitiesAbility to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public SafetyAbility to work with a high degree of autonomy, and also participate collaborativelyAbility to think creatively, critically, and strategicallyAbility to adapt to new technologies and learn quicklyAbility to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate mannerAbility to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.Ability to learn and apply LEAN concepts, principles, and toolsWillingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One AnotherAdditional Job DemandsIn the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)Selective Preference(s) Bachelor's degree in accounting or closely related field Experience with Continuous Improvement/LEANPre-Employment RequirementsThe final candidate will be required to abide by the the following pre-employment checks:Employment Verification and Reference ChecksState and Federal Criminal Background Check, including fingerprintingArizona Tax Filing Records CheckIf applicable, ASEDRA Authorized Driver Identification CheckIf this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).BenefitsThe State of Arizona provides a world class comprehensive benefits package including:Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leavePaid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits pageRetirementTop ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.Contact UsIf you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.