Training Manager

About the RoleThis role centers on leading enablement teams, strengthening training performance, and partnering with leadership to drive operational excellence. You’ll manage people, coach quality, and shape training frameworks in a fast-moving environment.Key ResponsibilitiesManage 2–5 direct reports and a team of 40+ enablement staffLead quality and performance coaching sessions for assigned call productsMaintain, enhance, and adapt the training delivery modelBuild and sustain strong cross-functional relationshipsDevelop complex visuals and decks for leadership reviewPresent effectively to senior leaders in a matrix organizationFacilitate engaging meetings and training sessionsApply business understanding to craft effective, scalable solutionsMust-Have QualificationsBachelor’s degree (preferred)At least 2 years of management experienceHands-on experience in training delivery and adult learningStrong decision-making and problem-solving capabilityExcellent written and verbal communicationAbility to handle multiple projects and deadlinesComfortable working under pressure and flexible hoursExperience managing teams in virtual/hybrid setupsStrong relationship-building skillsProficiency in Excel, PowerPoint, Word, OneNoteBasic medical/healthcare domain knowledge