Wellness & Spa Therapist

Hotel: Phāea Cretan MaliaAbout The RoleAs Wellness & Spa Therapist at PHĀEA, you will be an integral part of our wellness team, providing a range of spa treatments and therapies to guests. Your role is central to offering a relaxing, rejuvenating, and holistic wellness experience. With your skills in various massage and body treatments, and your knowledge of wellness practices, you will contribute significantly to the guests' overall well-being and satisfaction during their stay at PHĀEA's properties.About PhāeaPHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury - one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.Born in Crete, PHĀEA comprises a collection of properties - Phāea Blue, a member of SLH, Phāea Cretan Malia, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio.Together, we are on a journey of learning and evolution, where every day is an opportunity to develop new skills, to embrace new experiences, and to take another step forward towards our vision of an altogether kinder hospitality.Culture FitContribute to the curation of extraordinary, guest-centric, luxury and meaningful travel experiences that tell the story of a truer, more timeless GreeceContribute to a culture of collaboration by crafting authentic relationships and encouraging the personal and professional growthEngage with and support the values of Phāea - Consciousness - Innovation and Community - through your day-to-day work and your interaction with team members and guestsJob Fit- ResponsibilitiesPerform a range of spa treatments, including massages, body wraps, facials, and other therapeutic servicesWork collaboratively with the Spa team to ensure a seamless experience for guestsTailor treatments to the individual needs and preferences of each guest, ensuring a personalized wellness experienceMaintain the highest standards of cleanliness and hygiene in the treatment areas, adhering to health and safety regulationsEfficiently handle appointments, maximizing scheduling to optimize guest experience and facility utilizationPromote and upsell spa services and products to maximize guest satisfaction and revenueKeep accurate records of guest services, including their preferences, allergies, and any specific instructionsStay up to date with the latest industry trends, products, and techniques to continuously enhance your skills and knowledgeRequirementsMust-HaveProfessional qualification in massage therapy, aesthetics, or a related fieldProven experience as a Spa Therapist or similar role, preferably in a luxury spa settingExcellent skills in various massage and body treatment techniquesFluency in EnglishNice-to-HaveSpecialization in specific wellness therapies or holistic treatmentsExperience in aromatherapy, reflexology, or other complementary therapiesFamiliarity with Wellness Management Software (Afrodite)Knowledge of health and wellness trendsBenefitsWhat we offerComprehensive hospitality and department-specific trainingCompensation offering in line with industryAccommodation in Staff Apartments (for non-local residents)Meals in Staff CanteenOpportunities for career advancementSupportive and welcoming work atmosphereStaff bus transportation (for Heraklion residents)A wide variety of benefits