ZAIN1986 - Digital Experienced product Developer

Role PurposeZain Iraq is actively recruiting to hire a Digital Experienced product Developer, to join our VAS & Digital department. In this role, you will be responsible for assisting in the development, implementation, and evaluation of digital products and services. You will work closely with cross-functional teams, including commercial, Finance, and IT departments, to ensure the successful launch and ongoing optimization of our Digital services offerings. This position is ideal for someone with a passion for digital innovation and a desire to grow in the field of product development.ResponsibilitiesAssist in finalizing the contractual model for new digital products and services.Circulate contracts and other legal documents for approval among internal and external stakeholders, ensuring all agreements are signed off and compliant with company policies.Support the end-to-end implementation of new digital products and services, including building, testing, and releasing them to the market.Coordinate with technical teams to ensure smooth execution and timely delivery of digital solutions.Monitor and evaluate the performance of launched products/services, analysing key performance indicators (KPIs) to identify areas for improvement.Generate, analyze, and present detailed reports, delivering actionable insights and data-driven recommendations to support decision-making and guide continuous product improvements.Assist in the development and implementation of re-introduction strategies for existing products/services that require market re-engagement or improvement.Collaborate with marketing and IT teams to refine product positioning and drive renewed customer interest.Evaluate potential partners for identified digital services, assessing their capabilities, market fit, and potential to add value to our portfolio.Conduct research and due diligence to support partnership decisions.Develop and maintain close working relationships with the commercial and other teams, ensuring their needs and requirements are incorporated into the product development process.Facilitate effective communication and collaboration between internal teams and external partners throughout the product lifecycle.Manage the circulation and signing-off process for all legally required documents, such as Non-Disclosure Agreements (NDA), contracts, agreements, and annexes, ensuring compliance with company policies and legal standards.Conduct thorough testing of new digital products, ensuring proper validation with finance teams.Oversee partner reconciliation and settlement processes to maintain financial accuracy.Provide comprehensive post-launch support by collaborating with customer care teams to resolve customer issues efficiently and within agreed SLAs.Education, Experience and CompetenciesEducationBachelor’s degree or AboveExperienceA minimum of 2 years of relevant experience with at least 1 year in a similar roleA good understanding of IT concepts and technical aspects of system integration.Advanced proficiency in Microsoft Office, especially Excel (capable of creating and managing large, detailed reports).Tech-savvy with interest in digital products, online services, and new technologies.Familiarity with online payment channels, digital apps, and gaming ecosystems.Analytical mindset with the ability to transform data into actionable insights.CompetenciesBehaviouralCustomers Service FocusAchievement DrivenTeam WorkInformation SeekingProblem Solving and CreativityRelationship BuildingInitiativeTechnicalHuman Resources ManagementOral &Written CommunicationManaging InformationTechnology ApplicationIDE CompetencyCourage to EngageAddressing BiasAllyshipAbout Application ProcessIf you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):Resume/CVHighest Education Qualification