Account Manager

Arc Worldwide is the retail marketing engine for the Publicis Groupe, specialising in consumer promotions, retailer media, shopper strategy and in-store excellence from concept to production. We deliver what we call Irresistible Commerce; Creative solutions that are equally personal, valuable & delightful - confidently planned, measured and optimized across the connected shopper journey. We understand the challenges faced by both marketing and trade teams and we work as a conduit to deliver integrated impactful shopper campaigns. Role Overview: We’re on the hunt for an energetic and solutions-driven Account Manager to join Arc, our retail and shopper marketing team in Sydney, which is powered by Saatchi & Saatchi. You’ll be the day-to-day driver across key clients, working closely with creative, strategy and production teams to deliver high-impact, fast-turnaround shopper campaigns. If you thrive in a busy environment, love solving problems on the fly and enjoy building strong client relationships, this role will give you the opportunity to take real ownership and grow your career within a collaborative, down-to-earth agency. A Typical Day: A typical day in this role is fast-paced and hands-on — you’ll kick things off by reviewing client priorities, briefing creative and production teams, and keeping a close eye on timelines for quick-turnaround retail and shopper jobs. You’ll move between client check-ins, artwork reviews, supplier coordination and internal stand-ups, making sure every asset is accurate, on-brand and ready for store rollout. No two days look the same, but you’ll always be at the centre of the action, keeping campaigns moving and clients feeling supported. Key responsibilities: Manage the day-to-day delivery of retail and shopper marketing campaigns across print, digital, POS and in-store activations. Build and nurture strong relationships with client stakeholders, acting as their trusted point of contact. Support creative development by writing briefs and evaluating ideas against campaign objectives. Manage timelines, budgets and workflow to ensure projects are delivered on time and to a high standard. Partner with internal teams and external suppliers for prize sourcing, legal approvals, permits, fulfilment and winner notifications. Review creative and artwork for accuracy, brand consistency and retail requirements. Identify opportunities to add value, deepen client partnership and enhance campaign performance. Support account planning, coordinating reporting and post-campaign reviews. Manage internal expectations, escalate risks early and keep everyone aligned on priorities. Contribute to agency culture by bringing positivity, collaboration and initiative to the team. We’re looking for someone who has: Proven experience in shopper marketing, retail activation or promotional agency roles (typically 2+ years). A natural, confident communicator and relationship builder. Highly organised, detail oriented with a proactive and solution-oriented mindset Solid project management and budget control expertise. Ability to stay calm under pressure and adapt quickly when priorities shift. A proactive, positive attitude and ability to juggle multiple priorities. Passion for creative ideas and delivering outstanding client results. Proficient in the Microsoft Office Suite (Excel, PowerPoint etc.). Why Join Us? Work on iconic brands and exciting campaigns, powered by Saatchi & Saatchi. Collaborate with other agencies within the Publicis Groupe network. Be part of a vibrant, creative, and collaborative culture. Learn from some of the finest minds in the industry. Grow your career in a supportive environment that values initiative and attitude. What we’ll offer you! Be a part of the Publicis Groupe family and one of the world’s most progressive and dynamic modern communications businesses. Enjoying all the benefits that come with our network offering: A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. A creative, fun and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!” Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes A culture of open feedback and support to reach your goals through our Career Conversations program. A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs. Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits. Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. If you don’t tick every box in this ad, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply. Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us viarecruitment@publicisgroupe.com- your personal information will be kept confidential.