Senior Account Manager

Arc Worldwide is the retail marketing engine for Publicis Groupe (powered by Saatchi & Saatchi), specialising in consumer promotions, retailer media, shopper strategy and in-store excellence from concept to production. We deliver what we call Irresistible Commerce; Creative solutions that are equally personal, valuable & delightful - confidently planned, measured and optimized across the connected shopper journey. We understand the challenges faced by both marketing and trade teams and we work as a conduit to deliver integrated impactful shopper campaigns. Role Overview: We’re on the lookout for a Senior Account Manager to join our passionate team of retail and shopper marketing specialists. This is your chance to work with some of Australia’s most loved brands, managing end-to-end campaigns that make a real impact in-store and online. If you thrive on building strong client relationships, love creative ideas, and want to be part of a collaborative, supportive team within a global network, this role is for you. A Typical Day: Your day is a mix of strategy, creativity and collaboration. You might start with a client WIP meeting to align on campaign progress, then brief the creative team on a new shopper activation. Later, you’ll review artwork, provide feedback, and jump on calls with suppliers to confirm prize fulfilment and legal approvals. Throughout the day, you’ll keep budgets and timelines on track, and finish by preparing a post-campaign analysis that showcases results and insights. No two days are the same—expect variety, problem-solving and the thrill of seeing campaigns come to life in-store and online. Key responsibilities: Be the key link between clients and the agency, managing strategy, creative, production and activation of shopper campaigns. Build trusted client relationships through collaboration and delivery excellence. Manage campaigns end-to-end—from briefing and creative development to production, activation and post-campaign analysis. Partner with internal teams and external suppliers for prize sourcing, legal approvals, permits, fulfilment and winner notifications. Oversee budgets, timelines and supplier coordination to ensure projects are delivered on time and on budget. Lead client WIPs and meetings, ensuring accurate contact reports and clear communication. Support creative development by writing briefs and evaluating ideas against campaign objectives. Prepare and present compelling decks and insightful post-analysis reports. Share retail, promotional and shopper insights to inform strategy and creative. Ensure all outputs meet brand guidelines and regulatory standards. Identify opportunities to grow existing client business. We’re looking for someone who has: Proven experience in shopper marketing, retail activation or promotional agency roles (typically 5+ years). A natural communicator and relationship builder. Highly organised and detail oriented. Solid project management and budget control expertise. Adaptable, resilient, and solutions focused. A proactive, positive attitude and ability to juggle multiple priorities. Passion for creative ideas and delivering outstanding client results. Proficient in the Microsoft Office Suite (Excel, PowerPoint etc.). Why Join Us? Work on iconic brands and exciting campaigns within the Saatchi & Saatchi team. Be part of the broader agency network, collaborate with other agencies within Publicis Groupe. Be part of a vibrant, creative, and collaborative culture. Learn from some of the finest minds in the industry. Grow your career in a supportive environment that values initiative and attitude. What we’ll offer you! Be a part of the Publicis Groupe family and one of the world’s most progressive and dynamic modern communications businesses. Enjoying all the benefits that come with our network offering: A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. A creative, fun and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!” Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network. Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes A culture of open feedback and support to reach your goals through our Career Conversations program. A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs. Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits. Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. If you don’t tick every box in this ad, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply. Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us viarecruitment@publicisgroupe.com- your personal information will be kept confidential.