Associate - User Task PMO (Training & Other User Task)

Your Key Roles & Responsibilities IncludePlanning and Coordinate Training across different workstream and countriesDevelop and maintain the user training plan, including scheduling, progress tracking, and completion reporting.Develop training for creating user training materials and operation manualCoordinate with business units to ensure users are available and prepared for training, testing, and release.Monitor and provide migration progress updates, dashboards, and reports.Formulate effective way to evaluate the training result.Other User TasksDeveloping plan of assigned user tasks in the following areas: Business Rehearsal, Customer Relation, Operation procedure Creation and BCP CreationOthersRegular reporting to Cross Functional PMO and Area PMProgress, issue and risk management of assigned user taskBuilding and maintaining relationships with stakeholders, including executive management, to ensure project alignment with organizational prioritiesRequirementsWhat You Should HaveExperience in core banking system projects including transaction processing systems, accounting system, etc. from user sideExperience coordinating end-user training and tracking completionPlanning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Procedure RevisionWillingness to undertake travel within the APAC regionA bachelor’s degree preferably majoring in Science or ITStrong analytical, problem-solving and decision-making skillsSound knowledge in Business Process Management (BPM)Excellent interpersonal, communication and negotiation skillsAbility to adapt to changesProject Management Professional (PMP) by PMI, or equivalent Certificates will be advantageous