Business Analyst

At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us!The roleAs a Business Analyst, you’ll help shape Prospa’s payments ecosystem and deliver solutions that make life easier for our customers. You’ll work closely with product, technology, and operations teams to turn ideas into reality.What you'll be doingPayments Expertise: Analyze requirements for payment platforms, design workflows, and ensure compliance with regulations.Business Analysis: Translate business needs into functional specs, define acceptance criteria, and identify automation opportunities.Product Launch & Improvement: Support new product rollouts and enhancements within the Loan Management System (LMS), using data insights for continuous improvement.Collaboration: Work within a Tribe structure to optimize workflows across Payments, LMS, Collections, and Finance.Data-Driven Decisions: Use metrics and dashboards to validate assumptions and measure success.Stakeholder Engagement: Facilitate workshops, communicate clearly to diverse audiences, and maintain transparent documentation.What you'll need to succeedProven experience as a Business Analyst in financial services, with a strong focus on payments and payment platforms. Strong data fluency: ability to interpret data, build insights, and leverage metrics for decision-making. Nice to have: Familiarity with change management principles. Desirable: Experience with Mambu platform and understanding of its role in loan and payment workflows. Understanding of payment systems architecture (e.g., Salesforce, collections systems). Strong stakeholder management and communication skills. Proficiency in Jira, Confluence, and BA best practices. Don't let a confidence gap get in the way of submitting your application.What we offer:As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.Why Prospa?We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.Don't just take our word for it, check out Prospa’s culture code to see it for yourself.