Business Process Analyst

(Important Note: Please review the details carefully)Location: Marikina CityWorking set-up: On-siteJob SummaryThis role leads projects that make Dragonpay’s processes faster, simpler, and more efficient through automation and innovation. You’ll work with different teams, use data to solve problems, and help drive positive change across the company.Key Responsibilities:Lead projects that improve business processes from start to finish.Simplify workflows and introduce automation where needed.Define and track KPIs to measure impact and success.Work with internal teams and external partners to ensure smooth solutions.Use data to identify problems and recommend improvements.Support change management and guide teams in adopting new tools.Train and mentor colleagues to build innovation skills.Qualifications:Bachelor’s degree in Business, Finance, Accounting, or a related field.Experience in financial operations, settlements, or reconciliation.Strong background in process improvement and risk management.Good project management and problem-solving skills.Able to analyze data and turn it into practical solutions.Strong leadership, teamwork, and communication skills.Flexible, adaptable, and open to new technologies.Willing to work on-site in our Marikina office (dayshift).