Customer Service - Voice based (Cairo)

We’re Hiring – Customer Service Representative (Voice-Based)Location: CairoFor a very well-known multinational company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis.Your Responsibilities Will Include:Managing inbound and outbound customer calls in a professional manner.Assisting customers with inquiries, requests, and concerns efficiently.Identifying issues and delivering effective solutions to meet customer needs.What We're Looking For:Excellent English level (C1)Bachelor’s Degree in any fieldCustomer Service Representatives and Customer Support skillsFlexibility with rotational shiftsMinimum 1 year of experienceFamiliarity with Salesforce or similar CRM tools is preferredBenefitsAttractive packageFully paid trainingTransportationNo overnight shiftProfessional and collaborative setting that fosters continuous learning and development