Customer Training Specialist: DAYSHIFT | HYBRID

Responsibilities:Deliver live and on-demand instructor-led training via a variety of modalities and technologies.Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.Update, translate & localize training materials as directed.Review feedback, identify and implement improvement on an ongoing basis.Maintain participant records (e.g., registration, test scores, evaluations, and attendance) Basic Qualifications:Fluent English language speaker (C1)1+ year in a Customer Training, (virtual) education or L&D environment.Experience delivering ILT / vILT learning programs.Strong presentation; facilitation and communication skillsExperience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications:Knowledge in adult learning principles, both inside and outside of traditional classroom environments.Passion for training and educating peopleDirect work experience in a training capacity, including external training as well as internal curriculum development and execution.