Employee Engagement & Experience Specialist

Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.Let’s start your journey with an award-winning organization!#UnbeatableCareerAwaitsTop Reasons To Join Us! Awarded ForMost Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)Bronze Winner in Cross-Generational Workforce Engagement (2024)Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B BrandsJob SummaryThis role is responsible for driving the "Life at Work" strategy by managing the end-to-end execution of employee activities, including festive celebrations, annual dinners, and well-being events. The Senior Executive acts as a primary liaison with internal stakeholders, such as Retail Management and Facilities, to secure venue approvals and ensure seamless on-ground operations. Additionally, this role oversees the full procurement lifecycle, from sourcing vendors to processing payments, ensuring strict financial compliance. The incumbent will work closely with U Ambassadors to drive participation and analyze post-event feedback to continuously improve the employee experience journey.The Day To Day ResponsibilitiesLead the planning and organization of the annual employee activity calendar (including Festive Celebrations, Annual Dinner, Sports Day and Fruit Festivals) in order to create a vibrant "Life at Work" environment and enhance employee satisfaction.Manage the end-to-end procurement and payment process (raising PR/POs, reviewing proposals, and processing invoices) in order to ensure 100% financial compliance and timely vendor payments.Liaise with internal stakeholders, specifically Retail Management and Facility teams, regarding venue booking and utilization in order to secure appropriate event spaces and ensure operational alignment.Oversee on-site event logistics, setup, and vendor performance in order to deliver high-quality event experiences and troubleshoot issues immediately.Collaborate with U Ambassadors to disseminate information and mobilize teams in order to drive high employee participation rates across all departments.Administer post-event reviews and analyze employee feedback data in order to identify areas for improvement and support the organization’s ongoing well-being journey.Monitor event expenditures against the allocated budgetAbout You Education/ What people Know: Bachelor’s Degree in Human Resources, Business Administration, Mass Communication, or Event Management. Knowledge of procurement processes (PR/PO workflows) and financial governance. Proficiency in Microsoft Office (Excel, PowerPoint) and survey tools (e.g., MS Forms). Experience/ What people Have Done: 3–5 years of experience in Employee Engagement, Event Management, or HR Operations. Proven track record of organizing large-scale corporate events (e.g., Annual Dinners, Townhalls). Experience in managing vendors, negotiating costs, and handling payment processing systems. Experience liaising with cross-functional teams (e.g., Retail, Facilities, Procurement) to secure approvals and resources. Competencies/ What people Can Do: Stakeholder Management: Ability to negotiate and collaborate with diverse internal teams (Retail, Procurement) to achieve event goals. Project Management: Ability to multitask and manage strict timelines for multiple events simultaneously. Operational Excellence: Meticulous attention to detail regarding logistics, safety, and financial documentation. Data Analysis: Ability to interpret survey results and translate them into actionable "Life at Work" improvements. Personal Attributes/ Who people Are: High energy and enthusiastic about driving employee participation. Resilient and solution-oriented when facing on-ground operational challenges. Service-oriented mindset with a focus on delivering excellent employee experiences.What’s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.