KYC Operations Associate Analyst — Internal Path

Salary: INR 5.2 LPA (Fixed) + RSU's Location: Hyderabad, IndiaDepartment: KYCAs part of our application process, you will receive an assessment immediately upon applying. This assessment is designed to take approximately 30 minutes and must be completed on a laptop. Please ensure you have a stable internet connection and a quiet environment to complete the test. We appreciate your understanding and look forward to your application!Applications without assessment wouldn't be considered.About Wise:Wise is a global technology company on a mission to make money move across borders with minimal fees, maximum ease, and full speed. Join a team building the future of global money management — for everyone, everywhere. Learn more at Wise.Jobs.Internal Path — Referral Pre-Application:This posting is part of the Internal Path, a special referral channel run by a current Wise team member.By applying here:• Your profile will be shared internally with a referral, giving you a direct path to consideration.• Within 24 hours, you’ll receive an email from Wise with instructions to submit your CV in English.• Submitting your CV completes your application and ensures you’re officially in the process.This opportunity is posted directly by a Wise team member, not by a recruiter or the official careers page. It’s designed to help you get a head start via internal referral.Role overview:As a KYC Operations Associate Analyst, you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting thorough customer due diligence, analysing customer activities, and ensuring that our KYC records are kept up to date according to our internal standards. This role is a great opportunity for people who are interested in development in the KYC domain.  Job Responsibilities:Customer and business onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews. Take risk-based-approach decisions in your reviews ensuring risk mitigation standards are met. Collect, analyse, and verify customer information according to KYC/AML guidelines and understand potential risks associated with each customer type. Assess customer identity documents, online company registries, complex business structures, ultimate beneficial ownership, customer source of wealth documentation, adverse media screening and other sources to make your decisions. Transaction monitoring and periodic reviews: Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage.Documentation and record keeping: Ensure customer records are accurate and updated as required. Maintain organised and detailed records of customers and decisions made during the KYC process. Ensure compliance with data privacy regulations and internal data security protocols. Risk assessment and escalation: Perform and document customer risk assessment based on collected information. Escalate to relevant teams when identifying activities exceeding our internal risk tolerance. Identify potential money laundering and fraudulent activities and file Suspicious Activity Reports as needed, ensuring proper documentation and rationale. Customer communication: Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone, email, and chat).KPIs: Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team.Other: Tasks that are related to the position and are assigned to you by your lead. Participating in meetings, training, internal and external events. Qualifications:Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts.A minimum of 1+ years of experience in Operations, (preferably in CDD/EDD/AML or compliance roles). Basic knowledge of global KYC/AML compliance regulations and standards.Ability to take decisions and apply risk-based approach at your workPunctual, independent, proactive and willing to get things done.Excellent communication and interpersonal skills, strong organisational skills, attention to detail, analytical skills, and ability to adhere to strict KPIs in a fast paced and high pressure environment.Ability to handle routine.Ability to work autonomously within a limited variety of well-defined procedures and practices.Capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels.Flexible to work in shifts. We work when our customers need us the most including early mornings, day times, afternoons, late evenings, weekends and public holidays as per business needs.Nice to have:Education: Bachelor’s degree in Finance, Business Administration, Law, or related fieldCertifications: ICA, CAMS, or equivalent certification (CDD/EDD focused) Additional information:This role requires you to be flexible to work in rotational shifts & weeks offs. Please note: You'll receive a link to an online assessment after you apply. Please complete it within 4 days of receipt.Also, please submit your resume in English.Internal Path — how it works:Click 'Easy Apply' — no CV needed yetYour profile will be reviewed and email you within 24 hours with a link to submit your CV in EnglishSubmitting your CV completes your application and moves you into the official reviewNote: This is a referral-based pre-application channel. Your application becomes official once you upload your CV via the link we send.Join us:Work with a diverse, international team, enjoy great benefits, and help build money without borders. Click 'Easy Apply' to get started.