Learning & Development Officer

JOB SUMMARYWill be responsible for the development, design, documentation, facilitation, review and evaluation of HR and Management programs that will impact change management, employee learning objectives, talent development and employee engagement.JOB DESCRIPTIONTraining Development, Design, Execution & EvaluationConducts training needs analysisDevelops and designs programs to address learning and development gapsFacilitates programsEvaluates program outcomes and collects participants’ feedbackDeploys e-learning modulesPrepares management reportsSuccession PlanningAssists the Department hear in the Talent review processIdentifies high-potential employees, matching them for future requirements and identifying training needed to prepare these employees for future successCollaborate with managers to develop their team members through career pathingMaintains the competency & Skills InventoryMonitors training needs and recommend available programs to line managersIdentifies skills gaps for incumbent employees and learning interventions that will address the gapsDevelopment ProgramsFacilitates the Officership Training ProgramProvides administrative support to the Executive Development ProgramsDevelops and maintains a file of training manualsEmployee FeedbackExit interviewConducts exit interviewMaintains exit interview database that aims to provide relevant feedback to HR and ManagementEmployee SurveyConducts employee surveys, peer-to-peer conversations, social rewards, and more to keep check of the overall experienceUnderstands the employees’ perspectives, stay connected with them, and make them feel like a part of the company’s successEmployee EngagementParticipates in the planning, preparation and execution of bank-wide activities and events such as but not limited to year-end party, service awards, retirement/send-off partyParticipates in the development and implementation of wellness and awareness programsInternal CommunicationsPrepares internal communications materials for general information, compliance and leisure readingMaintains official employee social media platform and keeps it updated and relevantAdministrative Prepares management reports Responsible for data management and record keepingPerforms various administrative and logistical functions in relation to training activitiesEnsures compliance to internal and external regulations. Attends to audit concerns, when necessaryEnsures timely payment of product and services availed from external providersParticipates and endeavors to ensure that budget is maintained and monitored effectivelyAttends to ad hoc functions that may be assigned from time to timeJOB QUALIFICATIONMinimum of 5 years of experience as a Training Associate, Training Officer, or Learning and Development professional. Proven expertise in designing, facilitating, and evaluating learning programs.Strong skills in conducting training needs analysis and managing employee development initiatives.Experience in succession planning, talent development, and employee engagement activities.Excellent communication, organizational, and administrative abilities.