Maintenance Coordinator

Maintenance Coordinator Location: PHSchedule: Full-time, U.S. working hours (CST or EST overlap)Industry: Property ManagementSalary Range: $1,300 – $2,000 USD/monthAbout the RoleA growing U.S.-based property management firm, is hiring 2 Maintenance Coordinators to support its expanding portfolio of residential properties. This is a long-term, full-time remote role with a U.S. company that values proactive communication, reliability, and critical thinking.As a Maintenance Coordinator, you'll be the first point of contact for tenants reporting maintenance issues. You’ll triage, prioritize, and assign work orders through platforms like AppFolio and Property Meld — ensuring that repairs are handled quickly and efficiently.Responsibilities:Respond to maintenance requests from tenants and owners in a timely and professional mannerTriage and prioritize work orders based on urgency and severityDispatch service vendors or in-house techniciansCommunicate with residents and vendors to follow up on repairs and completion timelinesUse AppFolio and Property Meld to manage and track maintenance issuesDocument all communications and status updates within the systemSupport the property management team with reporting and vendor coordinationRequirements:2+ years of experience in a Maintenance Coordinator or similar role within property managementExcellent written and spoken EnglishStrong customer service orientation — calm, friendly, and solutions-focused under pressureDetail-oriented and organized — able to juggle multiple requests and prioritiesCritical thinker — able to assess maintenance requests and determine the best course of actionFamiliarity with urgency ranking of maintenance issues (e.g., emergency vs. routine)Proficient in AppFolio and Property Meld (strongly preferred)Able to work full-time during U.S. business hours (CST/EST overlap)Bonus:Experience supporting U.S. property managersFamiliarity with U.S.-based housing laws or maintenance standards