Project & Client Success Coordinator / Manager

Role OverviewWe are seeking a highly organized and proactive Project & Client Success Coordinator to join our team in Poland. This is a client-facing role, providing critical project management, administrative, and client success support to our UK-based consulting team. High-level English speaking and communication skills are essential, as you will act as a key link between our clients and consultants, ensuring seamless project delivery and exceptional client service across borders.Key ResponsibilitiesProject/Programme Management Support the planning, execution, and delivery of consulting projects and programmes Track project milestones, deliverables, and deadlines using project management tools Coordinate internal and external meetings, prepare agendas, and document action items Monitor project budgets and assist with resource allocation Prepare regular project status reports for clients and internal stakeholdersAdministration Manage project documentation, contracts, and files in accordance with company standards Assist with onboarding new clients and team members Handle scheduling, travel arrangements, and logistics for project teams Process invoices, expenses, and other administrative paperwork Maintain up-to-date records and documentationClient Success Serve as a primary point of contact for client communications related to project administration Ensure client queries are addressed promptly and professionally, demonstrating strong English language skills Gather client feedback and relay insights to the team for continuous improvement Support the development of client-facing materials, presentations, and reports Proactively identify and resolve potential issues impacting client satisfactionRequired Skills & Experience Proven experience in project coordination, administration, or client-facing roles (consulting experience a plus) Excellent organizational and time management skills; ability to manage multiple projects simultaneously Strong written and verbal communication skills in English, with the ability to engage professionally and effectively with clients Proficiency with project management and office productivity tools (e.g., MS Office) Attention to detail and commitment to delivering high-quality work Collaborative team player with a client-first mindsetList Of Required Activities Schedule and coordinate project meetings and client calls Prepare and distribute meeting agendas and minutes Track project progress, deadlines, and deliverables Maintain project documentation and records Process invoices, expenses, and administrative paperwork Manage client onboarding and support ongoing client communications Gather and report client feedback Prepare project status updates and presentations for stakeholders Ensure client issues are resolved promptly and efficiently, communicating clearly and professionally in EnglishHow We Support Our ColleaguesIn addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.#healthandemployeebenefitssolutionsSeniorlevel 2025-94841