Relationship Manager

Join Our Team at Paynamics Technologies Inc.!Company DescriptionPaynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.Job Title: Relationship ManagerLocation: Makati CityJob Type: Full-TimeWork Set-up: HybridKey ResponsibilitiesLead merchant acquisition efforts to expand our portfolio and grow the businessManage and nurture relationships with key clients, ensuring high satisfaction and retentionSupport and execute sales strategies for acquisition and growthQuickly resolve client issues and escalate when neededEnsure accuracy in client data and reportingCollaborate with internal teams (Sales, Product, Marketing) for smooth client onboardingHandle renewals and promote client loyaltyIdentify business opportunities and address potential issues before they escalateUphold quality and compliance standards aligned with our Information Security Management SystemQualificationsBachelor's degree in Business Administration, Marketing, Finance, Economics, or a related fieldStrong background in relationship management, customer service, or salesExperience using CRM tools is a plusStrong communication and interpersonal skillsAbility to problem-solve and manage client concerns efficientlyA customer-first mindset and proactive attitudeCollaborative spirit and team-orientedKnowledge in sales strategy, data reporting, and CRM softwareBy applying, you authorize the company to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.