Salesforce Business Analyst

We are seeking an experienced Salesforce Specialist to manage, optimize, and maintain our Salesforce ecosystem. The ideal candidate will have deep expertise in Salesforce administration, automation, and integration, ensuring our CRM system supports our sales, marketing, and customer success operations efficiently.Key Responsibilities:-Configure and maintain Salesforce objects, fields, page layouts, record types, and validation rules-Design and implement workflow automation, process builder flows, and approval processes-Create and maintain custom reports, dashboards, and analytics for stakeholders-Manage user accounts, profiles, roles, permission sets, and security settings-Integrate Salesforce with third-party applications and marketing automation platforms-Maintain data quality through regular audits, deduplication, and data hygiene processes-Build and optimize sales pipelines, lead routing, and opportunity management workflows-Support campaign management and marketing automation initiatives-Troubleshoot technical issues and provide end-user support and training-Document system configurations, processes, and standard operating procedures-Stay current with Salesforce releases and implement relevant new featuresMandatory Requirements:-Proven experience as a Salesforce Administrator or Specialist – MUST-Strong understanding of Salesforce architecture, data model, and best practices-Experience with workflow automation, Process Builder, and Flow-Proficiency in creating custom reports and dashboards-Excellent English communication skills (written and verbal)-Strong problem-solving skills and attention to detail-Ability to translate business requirements into technical solutionsPreferred Skills:-Salesforce Administrator certification (ADM-201 or equivalent)-Experience with AppExchange applications and third-party integrations-Knowledge of Apex, Visualforce, or Lightning components-Familiarity with Salesforce APIs and data migration tools-Experience with marketing automation platforms (Pardot, HubSpot, ActiveCampaign)-Background in sales operations or customer success operationsWhy Join Us?-Work with a growing organization leveraging Salesforce as a strategic platform-Opportunity to shape and optimize our CRM ecosystem-Collaborate with sales, marketing, and customer success teams-Remote flexibility with a supportive, results-driven environmentIf you have the technical expertise and business acumen to maximize our Salesforce investment, apply now and help us drive operational excellence!