Senior Manager, Enterprise & Operational Risk

Key Responsibilities:Enterprise & Operational Risk Framework ImplementationPartner closely with the Head of Corporate Risk CEMEA to implement and embed the Enterprise Risk Management framework across the regionDrive hands-on execution of the Operational Risk Framework, working directly with business teams to integrate risk management into their processes and workflowsLead the design and rollout of Risk and Control Self-Assessment (RCSA) processes across business units, defining in-scope processes and ensuring comprehensive coverageProvide direct support and guidance to business teams in completing RCSAs, conducting quality reviews, and driving continuous improvementEnable business teams to conduct effective risk assessments by developing practical tools, and guidance materialsBuild and maintain user-friendly guides for logging risks, issues, and operational events, driving adoption and consistent usage across teamsAnalyze risk and issue data to identify trends, concentrations, and emerging themes for management attentionSupport business units in developing risk mitigation plans and tracking progress to closureDrive control reassessment activities based on identified issues and changing risk landscapesDevelop risk reporting and dashboards that provide actionable insights to managementRisk Governance & Committee ManagementOwn the end-to-end administration of CEMEA Risk Committee, ensuring they operate effectively as forums for risk oversightDevelop and manage risk committee agendas in partnership with the Head of Corporate Risk CEMEA, ensuring the right topics receive appropriate focus and timeCoordinate with business teams and stakeholders to gather high-quality content and materials for committee discussionsPrepare executive-level risk committee papers, presentations, and briefing materials that clearly articulate key risks and required decisionsEnsure risk committee materials meet quality standards and are distributed to members with adequate time for reviewFacilitate effective committee discussions by ensuring proper preparation, documentation, and follow-upMaintain comprehensive action logs from risk committee meetings and proactively follow up with owners to drive timely closureTrack and report on the status of committee actions and decisions, escalating delays or issues as appropriateDrive consistency in governance processes, templates, and standards across sub-regional risk committeesSupport the establishment and documentation of escalation protocols to ensure material risks flow appropriately from sub-regional to regional committeesContinuously improve risk committee effectiveness based on feedback and evolving business needs.Essential Experience & QualificationsMinimum 10 years of relevant experience in enterprise risk management and operational risk in financial servicesHands-on experience implementing ERM and operational risk frameworks at a multinational bank or financial institution, ORExperience at a top-tier consulting firm (Big 4 or leading strategy/risk consultancy) working with clients to design and implement these frameworksProven track record of successfully embedding risk frameworks and driving adoption across complex organizationsDeep practical knowledge of RCSA processes, risk assessment methodologies, and operational risk managementExperience managing risk governance forums and producing executive-level risk reportingStrong understanding of payments, banking, or financial services risk landscapesAdvanced degree (MBA, Master's) or professional certifications (FRM, PRM, CFA, CPA)