Danish Speaking Customer Service for Automotive Company in Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an automotive company in Greece. This role is ideal for individuals who are passionate about the automotive industry and enjoy delivering outstanding service. If you are fluent in Danish and are looking for a dynamic work environment in Greece, we want to hear from you!Key ResponsibilitiesHandle customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in DanishAssist customers with understanding vehicle specifications, features, and maintenance schedulesCoordinate service appointments and resolve issues related to vehicle servicingProvide timely and accurate information to customers to enhance their experienceDocument customer interactions and feedback accurately in the CRM systemCollaborate with technical support and service departments to ensure customer satisfactionStay updated on automotive trends and the company's offerings to provide informed supportRequirementsFluency in Danish (both written and spoken) is essential; proficiency in English is desirableExperience in customer service, preferably in the automotive industryStrong communication skills, with a focus on customer satisfactionAbility to troubleshoot customer issues and provide effective solutionsProficient in using CRM systems and computer applicationsWillingness to work flexible hours, including evenings and weekends if requiredAn interest in automotive technology and a customer-centric approachBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..