Danish Speaking Customer Service for Tech Company in Greece

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. You will assist Danish-speaking clients in resolving their inquiries related to tech services and products, ensuring a seamless customer experience.Key ResponsibilitiesRespond to customer inquiries and provide support for tech products and services via phone, email, and chat in DanishAssist customers with troubleshooting issues, product features, and account managementEducate clients on the use of products and provide information regarding updates and new offeringsDocument all customer interactions within the CRM system accuratelyCollaborate with technical support teams to resolve complex issues that require specialized knowledgeStay informed about industry trends and product developments to ensure you provide the best service possibleRequirementsFluency in Danish (both written and spoken) is essential; knowledge of English is a plusExperience in customer service, especially in the tech industry, is preferredStrong communication skills and the ability to engage effectively with customersExcellent problem-solving skills and the ability to work under pressureTechnical aptitude and a genuine interest in technologyProficient in using customer service software and computer applicationsWillingness to work flexible hours to accommodate customer needsBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..