Remote UX Content Designer/Writer

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.Job DescriptionA client of Insight Global is looking for a nearshore UX Content Writer to be responsible for creating user-friendly, accessible, and on-brand content for our mobile application and self-service native mobile app portal. You will work closely with product designers and product managers to ensure the app’s interface is both clear and compelling, providing users with a seamless experience. You will create content for digital products that is readable, scannable, and considers all types of content needed in the flow to create microcopy and ensure clear usable insight with the right tone consistently. It is helpful to have a content first design mentality with users’ needs of the content driving the design. The ideal candidate will have experience creating action or task-oriented types of content to motivate users to complete a task such as checking out, filing a claim, reviewing their account, etc.Rate offered for this role is $67.97/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Skills And Requirements 7-10 years of experience in UX writing and content strategy.o UX writing: STA's/error messages/interactions within the app A strong portfolio showcasing your ability to write for digital interfaces. Experience in mobile app writing with app-specific platforms (iOS/Android).o Native mobile applications Experience working with Figma and familiarity with design workflows. You're a commanding storyteller who distills complex problems and proposes simple, elegant solutions. Knowledge of accessibility guidelines and inclusive writing practices. Ability to define patterns and advocate for consistency without repressing inspiration or inhibiting innovation. A passion for simplifying complex ideas and making user experiences more enjoyable. Familiarity with A/B testing and data-driven content optimization. You are a natural problem solver with the ability to successfully juggle multiple demands, prioritize multiple concurrent initiatives across multiple teams, deliver under tight timelines, and adapt to change Attention to detail and passion for best-in-class content and design Strong practical knowledge of user-centered design methodologies, usability principles, native-app information architecture, and writing You're a great storyteller – verbally and in writing, and behaviorally. You can generate and communicate your research, conceptual ideas, and writing; all within a structured user-centered process. Excellent communication, presentation, interpersonal, and analytical skills is a must as the role requires active collaboration with product owners, UX peers, business stakeholders, and corporate brand marketing. Experience with agile/scrum. Self-motivated, flexible, organized, and accountable. Experience in the insurance and claims interfaces (is highly desirable (though not necessary)If you have questions about this posting, please contact support@lensa.com