Human Resource Coordinator

Application Deadline: 8 December 2025Department: Human Resources & TrainingLocation: Ghana - AccraDescriptionThis position is responsible for supporting the Human Resources department in all administrative and other assigned areas.Key ResponsibilitiesApplication Handling:Employment requests are acknowledged within 48 hours.Every applicant receives a personalized response to their application.Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.CVs are distributed to Heads of Department and followed-up on.Every applicant receives a final response to their employment request.Kempinski recruitment web-site:All vacancies are posted.The hotel page of the recruitment web-site is up-to-date and well maintained.On-boarding:All new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.Administration:Every employee has a complete employee file.Employee and payroll data is maintained in systems.Vacation and sick leave are tracked.Performance Evaluations are tracked.Employees’ anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head or Department, Hotel and/or General Manager.Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.Maintenance:The employee communication boards are up-to-date and attractive.The employee locker rooms and cafeteria are looked after.Employees are welcomed to the Human Resources office in a warm and friendly manner.Exit:Every leaver receives an exit interview.Every leaver respecting a notice period receives an employment certificate on their last working day.Skills, Knowledge & ExpertiseRelevant university degree – preferably in HRMHR professional certification is an added advantageAt least 2 years’ experience as an HR professionalWorking experience in (Luxury) hospitality industry is a plusLocal language: Proficiency in the local language spoken by the majority of staff and management is a must.English: Proficiency in oral and written English is a must.Other languages would be a plus.Good working Knowledge/experience in Human Resource Information System – from setup/implementation stage (Must have)Functional Competencies:HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll, and where applicable, staff facilities (such as accommodation)Ability to implement robust processes for recruiting, identifying and developing talent, managing performance, and delivering an engaging employee experienceUnderstanding of local labour and immigration law and local policies, regulations, and market practicesComputer literacy (Excel/Power Point/Word), including experience with HR information systemsPersonal Competencies:Strong planning and organizational skillsEffective communication and listening as well as counselling skillsAbility to engage, influence, and build relationships with a variety of internal and external stakeholdersRole model for integrity ensuring fair and transparent processes at all times and inspiring trust.Where there is a multicultural team: working effectively in a diverse cultural environment.Ability to deal with ambiguity and diplomacyProblem-solving and analytical decision making ability and results focused.Passion for hotel operations and identification with the brand’s core values as a luxury services provider.Excellent writing skills – good command over the English Language (spoken and written)Ability to multitask and work under pressureAttention to detail, ability to work independently with little or no supervisionPleasant, approachable and people oriented.Creative, versatile, able to think out of the box, self-starterEngaging, people oriented, great interpersonal skills